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Customer Service Tasks


These tasks have been escalated.

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Patient State Local time Action Creator Assignee Due

These tasks are due today.

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Select Patient State Local time Action Creator Assignee Created

These tasks are due soon.

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Due Patient State Action Creator Assignee Created

These tasks are past due, and should either be completed or deleted.

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Select Due Patient State Action Creator Assignee Created

This list contains all active tasks.

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Due Patient State Action Creator Assignee Created
Patient State Action Creator Assignee Status Created
Look up phone number details
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NOTE: A small fee is billed each time this feature is used. For more information, please visit https://www.twilio.com/docs/lookup/api.

Send a text message
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ID Patient Rx ID Type Phone Number Message Status Date Sent

NOTE: For more information on error codes, please visit https://www.twilio.com/docs/api/errors.

ID Type Phone Number Message Status Date Sent

NOTE: For more information on error codes, please visit https://www.twilio.com/docs/api/errors.

Patients with No Phone Numbers

These patients do not have valid phone numbers in their records.

Select Patient ID Name Created Email Location Office

Patient Feedbacks

Review patient feedback and ratings for prescriptions. Only patients with valid records can have tasks created.

Select Rx Id Patient Name Score Comment Date Created