Customer Service Tasks
These tasks have been escalated.
View Auto Task Refills:
| Patient | State | Local time | Action | Creator | Assignee | Due |
These tasks are due today.
View Auto Task Refills:
| Select | Patient | State | Local time | Action | Creator | Assignee | Created |
These tasks are due soon.
View Auto Task Refills:
| Due | Patient | State | Action | Creator | Assignee | Created |
These tasks are past due, and should either be completed or deleted.
View Auto Task Refills:
| Select | Due | Patient | State | Action | Creator | Assignee | Created |
This list contains all active tasks.
View Auto Task Refills:
| Due | Patient | State | Action | Creator | Assignee | Created |
| Patient | State | Action | Creator | Assignee | Status | Created |
Look up phone number details
NOTE: A small fee is billed each time this feature is used. For more information, please visit https://www.twilio.com/docs/lookup/api.
Send a text message
| ID | Patient | Rx ID | Type | Phone Number | Message | Status | Date Sent |
NOTE: For more information on error codes, please visit https://www.twilio.com/docs/api/errors.
| ID | Type | Phone Number | Message | Status | Date Sent |
NOTE: For more information on error codes, please visit https://www.twilio.com/docs/api/errors.
Patients with No Phone Numbers
These patients do not have valid phone numbers in their records.
| Select | Patient ID | Name | Created | Location | Office |
Patient Feedbacks
Review patient feedback and ratings for prescriptions. Only patients with valid records can have tasks created.
| Select | Rx Id | Patient Name | Score | Comment | Date Created |